Justin Palmer
My experience spans machine learning, fintech, and recruiting. Across those fields, I've built countless models, created datasets, designed evaluations, and put human expertise to work in products used by thousands of companies.
My career started working on language technology and evaluation at MITRE on novel joint speech transcription and machine translation models in the 2000s. In grad school, I explored how language could guide computer vision. Then I shifted to fintech and applied sequence models and large datasets to credit risk to help make data part of everyday operations at LendingHome. After that, I founded TopFunnel, where we focused on building people data, matching, and recruiting workflows that combined ML and automation with human judgment.
The ideas behind Directed have been developing this whole time. In 2017, I coauthored “Real-World, Man-Machine Algorithms”, describing a version of continuous learning that unified machine learning, task definition, data labeling, human contributions. Those ideas were at the heart of how we worked at TopFunnel.
In the post ChatGPT world, there is an opportunity to go bigger, based on these same fundamentals: define the problem carefully, measure what matters, and give capable people (and agents) the tools, context, and incentives to contribute their best work. We’ve spent years building the technical systems and human teams together. Directed brings that experience to a broader market for intelligence.